Privacy Policy

At Same Day Haulers, we are committed to protecting the privacy of our customers in New York City and Long Island. This Privacy Policy explains how we collect, use, and safeguard your information when you use our junk removal and snow removal services.

Information We Collect

We collect personal information directly from you through our website, Bookly scheduling system, and WooCommerce checkout:

- Contact Information: Name, email address, and phone number
- Service Address: Location where services are performed
- Text-a-Photo Submissions: Images sent for estimating job volume
- Payment Information: Processed securely via third-party payment providers (WooCommerce). We do not store full credit card details

How We Use Your Information

We use your information for the following purposes:

- Service Scheduling: To manage bookings through Bookly
- Payment Processing: To complete secure transactions via WooCommerce
- Customer Communication: Appointment confirmations, updates, and arrival notifications
- Service Delivery: To perform junk removal and snow removal services efficiently
- Legal Compliance: To meet NYC regulatory and tax requirements

Data Sharing

We do not sell or rent your personal information. Data is only shared with trusted service providers (such as Bookly, WooCommerce, and payment processors) strictly for service delivery.

Data Security

We use reasonable security measures to protect your information. However, no online system is 100% secure.

Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

Your Rights

You may request access, correction, or deletion of your personal data by contacting us at:

Email: Info@samedayhaulers.org
Phone: 646-953-3667

Cookies & Tracking

Our website may use cookies and analytics tools to improve user experience and monitor website performance.

Contact Information

Office Address: 228 Park Ave S PMB 535913, New York, NY 10003-1502
Phone: 646-953-3667
Email: Info@samedayhaulers.org